At wildcardus.shop, we strive to ensure your shopping experience is seamless and satisfying. If you’re not completely satisfied with your purchase, we’re here to help! Please review our Refund and Returns Policy below.

1. Returns
Eligibility for Returns
You can return items within 30 days of receiving your order if they meet the following conditions:

The item is unused, in its original condition, and in its original packaging.
The item is not a final-sale or non-returnable product (e.g., personalized items or perishable goods).
You have proof of purchase (order confirmation email or receipt).
How to Initiate a Return
To initiate a return, please contact our customer support team at [email protected] with the following details:

Your order number.
The item(s) you wish to return.
The reason for the return.
Once your return request is approved, we will provide you with further instructions, including the return address.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
We recommend using a trackable shipping service to ensure your return reaches us.
2. Refunds
Eligibility for Refunds
After we receive and inspect your returned item, we will notify you of the refund status. Refunds will be processed if:

The returned item meets the eligibility requirements mentioned above.
The item was defective, damaged, or incorrect upon arrival.
Refund Process
If approved, your refund will be processed within 30 business days, and the amount will be credited back to your original method of payment. Please note:

Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Refunds may take additional time to reflect on your account depending on your bank or card provider.
3. Exchanges
We currently do not offer direct exchanges. If you need a different item, we recommend:

Returning the original item (following the return process above).
Placing a new order for the desired item on our website.
4. Non-Returnable Items
Certain items are not eligible for returns or refunds, including:

Perishable goods (e.g., food, flowers, or plants).
Custom or personalized products.
Gift cards.
Items marked as “Final Sale” at the time of purchase.
5. Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately at [email protected] with:

Your order number.
Photos of the damage or defect.
We will work to resolve the issue promptly, either by offering a replacement or a full refund.

6. Cancellations
Orders can be canceled within 30 hours of placing the order if they have not yet been shipped. To request a cancellation, please contact us at [email protected]. If the order has already been shipped, you can follow the return process once it arrives.

7. Contact Us
If you have any questions about this policy or need assistance with a return or refund, please reach out to us at:

Email: [email protected]
We’re here to help and ensure you’re satisfied with your shopping experience at wildcardus.shop.

8. Updates to This Policy
We reserve the right to update this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on this page. Please check back periodically to stay informed about our policies.